Pricing
Start with a free public line. Chatline starts where ownership begins: unlocked leads, editing control, better answers, analytics, and real operating depth.
Procurement and billing
Billing support goes through [email protected]. Sales, procurement, and launch-readiness questions go to [email protected]. Privacy, security, and DPA review go to [email protected].
Paddle remains merchant of record for subscriptions, invoices, tax handling, and refunds.
Reply targets
General support and billing questions are reviewed on business days. Initial reply target: within 1 business day.
Sales, procurement, and launch-readiness questions are reviewed on business days. Initial reply target: within 1 business day.
Buyer review
Privacy, security, and DPA review requests are reviewed on business days. Initial acknowledgment target: within 2 business days.
Security & data processingFree entry
Launch a free public line, share it, and let it prove demand before you pay for the ownership layer.
Start free on Chatline. Upgrade when demand is real.
Take control of your first live line with lead visibility, custom branding, and owner control.
Run Chatline as a real operating channel with more capacity, stronger analytics, and deeper team workflow.
Roll out Chatline across brands, locations, or client accounts with advanced controls, higher capacity, and rollout support.
For owner-operators
Starter is for one line that is already getting used and now needs lead visibility, owner control, and brand-safe answers.
For growing teams
Business is for teams that need more capacity, stronger analytics, and more operating control once the first line proves itself.
For agencies and multi-location teams
Scale is for agency, multi-location, or multi-brand operations that need rollout support and stronger control across many live lines.
FAQ
This page helps new visitors compare plans and understand the product. Inside the app, pricing focuses on upgrades, current usage, and billing actions.
Yes. Public chats support guest sessions and server-side limits, so you can validate demand before forcing registration.
Pricing, services, FAQ answers, offers, booking rules, product catalogs, policies, or any business context the chat should use in replies.
No. The fastest path is a shareable line you can send in bio, WhatsApp, ads, DMs, or sales pages.
A message is one turn in a conversation — either from the visitor or the AI. AI credits measure the compute used to generate each AI response. Simple replies cost fewer credits; longer or more complex answers cost more. Your plan includes both a message cap and a credit budget so you can predict costs.
When you reach your message or credit limit, new conversations pause until the next billing cycle. You can buy a credit top-up pack at any time to keep going without waiting. No silent charges — top-ups are always prepaid and explicit.
Need a quick recommendation?
Describe your business and get a fast recommendation on which plan fits your stage.