Hetzner
Infrastructure hostingDedicated infrastructure hosting in the European Union for application, account, and conversation data.
Data handled
Application data, account records, and conversation storage.
Region
European Union
Providers
Providers & subprocessors
Current public list of major external providers used to operate Chatline. This page is for practical buyer visibility and will be updated when public-facing infrastructure or processors change.
Paddle
Billing and invoicingMerchant of record for subscriptions, invoicing, tax handling, and refunds.
Data handled
Billing identity and payment transaction data.
Region
Provider-operated billing regions
OpenRouter
AI model routingAI gateway used to route selected response-generation workloads.
Data handled
Prompt and response context required to generate replies.
Region
Provider-managed regions
Anthropic
AI model providerModel provider used for selected response-generation workloads.
Data handled
Prompt and response context required to generate replies.
Region
Provider-managed regions
OpenAI
AI model providerModel provider used for selected response-generation workloads.
Data handled
Prompt and response context required to generate replies.
Region
Provider-managed regions
Sentry
Error monitoringError and incident monitoring used to diagnose production failures.
Data handled
Application errors and limited operational metadata.
Region
European Union region
Review path
Need a vendor review pack?
For buyer due diligence, privacy review, or DPA requests, contact [email protected]. For sales and procurement routing, contact [email protected].
Privacy, security, and DPA review requests are reviewed on business days. Initial acknowledgment target: within 2 business days. Sales, procurement, and launch-readiness questions are reviewed on business days. Initial reply target: within 1 business day.
This public page is the readable overview. Legal handling remains in Privacy, Terms, and Data processing & DPA.